Frequently asked questions
What is your Notice of Privacy Practices?
What is the No Surpises Act?
What is a complimentary consultation call?
The consultation call is for me to learn a little bit about your situation and for you to ask questions about how I work and how I might be able to help you. This can give you a sense of who I am and what it will be like talking with me. In our 20-minute phone consult, we should have a good idea of whether or not we are a good fit. In this process, we will be gathering information about each other to see how we can best meet your needs. If either of us feels we are not the right therapist for you, I will be able to provide you with an appropriate referral to other resources.
What is your cancellation policy?
If you are unable to attend a session, please cancel or reschedule at least 24 hours ahead of time; otherwise, you will be charged for the full rate of the session. I hold your appointment time in my calendar just for you and it is important to let me know when you cannot make a session. Please communicate with me at your earliest convenience if you cannot make an appointment. I’m happy to allow for one grace cancellation (inside of 24 hours) at no charge per calendar year.
Do you accept insurance?
I am an out-of-network provider and thus do not accept insurance. However, you may be able to file for out-of-network benefits with your insurance company if that is part of your specific benefit plan. Please check with your insurance provider to inquire about mental and behavioral health benefits. If mental health benefits are covered, I can provide a Superbill for you to submit and possibly receive partial reimbursement for your psychotherapy. If your health insurance provider requires a diagnostic code, we will discuss the code prior to emailing the Superbill to you. I do accept Health Savings Account cards among my approved forms of payment.
What is telehealth and how does it work?
Telehealth, often referred to as TeleMental health, or online therapy, is a means of providing counseling services remotely via technology that includes, but is not limited to, a telephone, video, internet, smartphone, tablet, PC desktop system, or other electronic means. I provide video telehealth through my HIPAA secure client portal which allows you to click on a link from your email and join the video call. There is nothing to download and nothing is recorded.